FAQ
Need help? Here are some of the most common questions about Relaxonix Pro.
Is Relaxonix Pro wireless?
Yes, Relaxonix Pro is completely wireless and rechargeable, allowing you to use it comfortably at home, at work, or while traveling.
How long does the battery last?
When fully charged, the device provides approximately 1.5 to 2 hours of use, depending on the mode and intensity setting.
Does it provide heat therapy?
Yes, the massager includes 42°C constant temperature heat therapy, which helps improve blood circulation and relax tight muscles.
Will it fit all neck sizes?
Yes, the device is designed with flexible elastic arms that adapt to different neck sizes and shapes, ensuring a secure and comfortable fit.
How do I clean the device?
Simply wipe it with a soft, damp cloth after use. Do not use harsh chemicals or immerse the device in water.
What massage modes are available?
Relaxonix Pro features five massage modes: Pulse, Hammer, Kneading, Fingerpress, and Automatic. You can also choose from 15 different intensity levels.
How long should I use it per session?
We recommend using the device for 10 to 15 minutes per session, up to two or three times a day for best results.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and secure online payment options.
How long does shipping take?
Shipping typically takes 7 to 14 business days, depending on your location. Tracking information will be sent to your email once your order is shipped.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days for a full refund.
Still have questions?
You can reach our support team at info@relaxonixpro.com. We're here to help!